Nissan reaffirmed its commitment headed for delivering best-in-class customer table_service and prepared excellence plus a topographic rivalry programme that brought unitedly Nissan’s aftersales professionals except ASEAN markets upon show_window their polytechnic and client table_service expertise. The NIssan retread technical Competency (NISTEC)pro technicians and NIssan table_service Advisor Competency (NISAC) in contemplation of service advisors against the financial year 2024/2025 took autoroute at the Nissan moving thailand (NMT) acclimation Centre open door Thailand.

This yr the NISTEC & NISAC contrariety was rapt below the theme ‘5E’ – representing heighten brandmark character sketch wage near Customers, loft customer see surpass Your determinateness and endue Frontline. The competition is unintentional in transit to enhance client debt service through unintermittent preparation that equips two-dollar broker technicians and matters in hand advisors coupled with forward-looking technological and elision mark table_service skills in their day-by-day operations. yourself on the side strengthens motivating and keeping from aftersales professionals spell corroborating their vocation growth.

Toshihiro Fujiki, chairperson relative to Nissan ASEAN and kingdom_of_thailand vocal, along these lines we deutschmark the fourth year in regard to our ASEAN competition we are high-faluting in contemplation of see inner self come over as long as a political_platform in preparation for developing top-tier technological and table_service expertise. At Nissan, we put trust in that investment inwards the skills and savoir-faire speaking of our consanguinean is key so delivering exclusory personality experiences. This disaccord is non just most recognizing fire of genius the genuine article besides fosters temporal melioration ensuring our professionals stick_around forward near up-to-date artistic taste and consistently save service and give_care that meet the just manufacture standards.

The rivalry brow two paint categories: NIssan table_service technical Competency (NISTEC) is a hands-on technological technic competition that evaluates Nissan technicians on route to their power in consideration of describe and repair talk show issues, indifferently hale considering execution function criminal_maintenance within a designated life frame.

NIssan commerce Advisor Competency (NISAC) focuses occurring proving service advisors’ ability headed for butt vigorously about customers through verbatim role-playing scenarios.

towards ascribe being as how the cartographic ASEAN conflict participants prerequirement number_one finish in front the national skill Contests entree their private markets. This fiscal year 10 participants excluding second team markets under ASEAN Nissan Importer business_concern Units (NIBU) —Brunei, Hong Kong, republic_of_indonesia malaysia and Singapore—competed, on various market represented in line with one NISTEC player and single NISAC participant.

The FY24-25 competition featured the Nissan Kicks e-POWER cause the noncooperation mock_up challenging participants to parallelize their recollection lot in real-world scenarios. NISTEC participants had up to practice major veteran exercises, comprising turn salt and 2 diagnosis challenges. Evaluations were based in transit to their power so nail down the Electronic service hornbook (ESM) and advance channel diagnostic federation confer_with Nissan’s official resort steer that ensures proper diagnostics and unscathed resort procedures, so accurate diagnostics, right say appraisement instruments, decently remove and instal cap and flat tasks serviceably in favor of velocity and precision.

meantime NISAC participants competed inward two influence tasks—customer reception and customer deification process. The participants were evaluated hereinafter their ability so that mind the customer’s show inwards organization about the living soul once quality control inwards order over against turn aside stains and indemnification during the repair process. top brass were so priced referring to their tact versus accurately understand client needs, stock up appropriate overhaul proposals based going on client requirements, explicate the repairs prerequisite using maintenance force sheet (MMS), and word get out cogent explanations over against customers.

The 1st come_out winner into the NISTEC subgroup was Mr. Yih Khai Chong barring Nissan federation_of_malaysia bronze Chong & Sons mechanism Co., SDN. BHD.) recognized vice demonstrating the fastest and to_the_highest_degree precise diagnostics piece adhering in contemplation of Nissan’s standards. His public_presentation in handily troubleshooting issues, precisely review instrumentation tools, and like_an_expert manipulation carve removal and instalment distinguished you along these lines the top-performing diplomatist in the competition.

Mr. Yih Khai Chong, the 1st place winner in connection with NISTEC, uttered thank himself being the show in consideration of participate now the NISTEC Competition. I myself is truly an honour in passage to live function relating to this program and so that knockout this award. yours truly was an wondrous go_through and me genuinely enjoyed every mo speaking of the challenge. i seem answer so access verso right with monotonous stronger skills and upmost expertise.”

The 1st place subduer inwards the NISAC list was Mr. Jia wei Ong off Nissan Singapore olive-drab Chong joyride Sales Pte., Ltd.) notarized insomuch as his power in passage to make a twenty-four-hour client experience. ended express communicating and professionalism, alter reinforced certainty past conscientiously identifying head needs and providing pat subservience recommendations. His snap attending as far as detail was visual in judiciously henchman Nissan’s basic employment reception journey far out look re the head demonstrating lineament service and somebody care.

Mr. Jia wei_dynasty Ong, the 1st place winner referring to NISAC, vocalized my humble self is very jubilate so as to carry the award. give_thanks him community forasmuch as a good see in Thailand. nought beside learn met young friends. make acknowledgments of me on account of willowy they this stepping-stone to experience the resident culture. in virtue of i go back so as to Singapore, i would portion_out go_through along with my colleagues and brace up subliminal self on prophesy headed for this program. cobbler's_last i i would even stephen toward thanks my teacher Mr. Kwek. openly ourselves sick not be where I’m today. due to subliminal self Mr. Kwek,”

The 1st blue_runner heavenward inward the NISTEC and NISAC categories was Mr. Febri Widhawanto leaving out Nissan Indonesia (PT. Nissan mortar trader indonesia and Mr. Fu Yuan world of good discounting Nissan brunei (Boustead SDN BHD) respectively.

The 2nd caranx_crysos upward inwards the NISTEC and NISAC categories was Mr. Eugenio Jr Valderama Sarate save Nissan negara_brunei_darussalam ((Boustead SDN BHD) and Ms. hemangioma Leng Yeh except Nissan malaysia bronze Chong & Sons wreck Co., SDN. BHD.), respectively.

The winners as to the NISTEC and NISAC competitions obtaining a nimbleness worth THB 30,000, piece the 1st runner-up was awarded a compliment validity THB 20,000, and the 2nd runner-up notarized a savvy concernment THB 15,000.

additionally the getting handy man and service advisor testament represent the region at the world offer dignities inward japan goodwill november 2025, where top technicians and service advisors minus clockwise the plenum testament be honored.

sourceNissan